Faqs

1 - What is the CASA FAVAIS Card?
The Casa Favais card is a card that allows you to accumulate discounts to use exclusively in the Casa Favais store.

 

2 - Will I have to pay anything for the card?
The Casa Favais Card, besides all the advantages that it offers, is free.

 

3 - How can I join the CASA FAVAIS Card?
Membership is simple and fast. To join, just go to the Casa Favais store and fill out the membership application. You can also join through the site https://www.casafavais.com

 

4 - What are the advantages of the CASA FAVAIS Card?
You already know the many advantages that Casa Favais offers you, among them, all the marks of reference, the shop environment. Get ready, because to add to all this, we will have even more attractive and exclusive promotions for those who join our card.

LIVE THE FISHING INTENSE, WITH THE CASA FAVAIS CARD.

 

5 - Does it take a long time to join the Casa Favais card?
It is very fast. The proposal for membership is very simple to complete.

 

6 - If I join the website do I receive a provisional card upon accession? And in the store?
If you have joined the card through the site https://www.casafavais.com there is no physical issue of a card. If you join the Casa Favais Card at the store, you will receive a definitive card that allows you to accumulate discounts. Physical cards are only issued at Casa Favais.

 

7 - After the adhesion can I use the CASA FAVAIS CARD immediately?
From the moment you receive the Card Favais Casa can start to accumulate discounts.

 

8 - How do I use my card in the store?
Simply present the Card Favais House to the employee and at the end of the transaction, the discounts you earned are accumulated on your card. To use the discounts, simply inform the employee of the available balance that you want to use in your purchases.

 

9 - How can I use the rebates? Do I have a deadline to use them?
The discounts are valid from the day after the issue and can be used totally or partially in the purchases you make at Casa Favais. The validity is 12 months from the last transaction with the Card House Favais.

 

10 - How does the accumulation system work?
You get € 2.5 discount on the card balance for every € 250 on purchases
In addition, exclusive discounts are always available on select items.

 

11 - I want to change my personal data (address and contacts), how should I proceed?
You can change your data directly on the site https://www.casafavais.com. At the store you can request this change from a collaborator who is in Store.

 

12 - To whom should I report the loss of the card, for subsequent issuance of a 2nd way?
You should report the loss of your card at the Casa Favais store or via https://www.casafavais.com

 

13 - If you do not present the CASA FAVAIS card at the time of purchase, how can I accumulate my purchases?
You should go to a store within 14 days and present your card and your receipt.

 

14 - What is CASA FAVAIS going to do with my personal data?
Your personal data are stored with total confidentiality and will be exclusively used for the promotional management of Casa Favais Card.